Refund policy

At Robson Company we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 30 days of receiving your item.

To be eligible for a return, items must be unused, in the same condition received, and returned in their original packaging with any included tags or accessories. Proof of purchase or order confirmation is required for all returns.

To initiate a return or exchange, please visit the “Returns & Exchanges” section located in the website menu and follow the instructions provided.

Damaged or Incorrect Orders

Please inspect your order upon delivery. If your item arrives damaged, defective, or if you receive the wrong product, contact us as soon as possible so we can review the issue and assist with a replacement or resolution.

If you are unsure whether your item qualifies for a return, please contact us before submitting your request.

Additional Information

Return shipping eligibility and exchange options may vary depending on the product and order location. Robson Company reserves the right to deny returns that do not meet the conditions outlined above.